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Customer Service

Shipping & Delivery

Regular in-stock items sent throughout the continental United States typically arrive within 7-10 business days from the time we receive your order, oftentimes less depending on the proximity of the recipient from our New York fulfillment center.

Delivery of goods shall be the responsibility of the carrier selected by Yussel's Place. All inquiries regarding damaged or lost goods should be directed to our customer service department. Shipping, handling and insurance costs will be added to the total amount of your purchase.

Yussel's Place ships via UPS with shipping charges covering handling and insure for guaranteed delivery in the continental USA only.

Shipping Charges are as follows: Standard (ground) Delivery (Includes Insurance)
$0 - $24.99 = $7.95 
$25.00-$49.99 = $8.95 
$50.00-$74.99 = $10.95
$75.00-$99.99 = $12.95 
$100-$199.99 = $15.95
$200 and up = FREE (note: cannot be used with gift certificates or store credits)

All deliveries to AK, HI, PR, APO, FPO and POX will be shipped via USPS. For foreign deliveries, please contact Customer Service.

Privacy & Security

The information for all orders placed on our site is encrypted using SSL technology, so your transactions are completely protected. With SSL in place for both the client and the server, the information sent via the Internet will arrive SSL-enabled browser. Most browsers today are equipped with SSL.  E-mail is not encrypted and is not a secure means of sending credit card information. Do not attempt to email an order with credit card information.

Yussel's Place reserves the right to disclose any personal information about you or your use of the Yussel's Place web site without your prior permission if Yussel's Place has a good faith belief that such action is necessary to l) conform to legal requirements or comply with legal process; 2) protect and defend the rights or property of Yussel's Place; 3) enforce these terms and conditions 4) act to protect the interests of its users, customers or others.
 Yussel's Place may include some links to other internet sites maintained by third parties for your convenience only. You access linked sites at your own risk and independently of the Yussel's Place site. Yussel's Place, whether or not it has a relationship with a linked site, does not operate or control in any respect any information, products, or services. Yussel's Place is not responsible for the content on the linked site and disclaims all liability for any injury you experience while you are in any linked site.
 Currently Yussel's Place web site accepts Visa, Mastercard, American Express, Optima and Discover credit cards through Authorize.net.  Money orders may be sent to our New York address 30A Merrick Avenue, Merrick, NY 11566) for purchase payment. If you have any questions regarding payment, please contact us .
Yussel's Place may include some links to other internet sites maintained by third parties for your convenience only. You access linked sites at your own risk and independently of the Yussel's Place site. Yussel's Place, whether or not it has a relationship with a linked site, does not operate or control in any respect any information, products, or services. Yussel's Place is not responsible for the content on the linked site and disclaims all liability for any injury you experience while you are in any linked site.

Yussel's Place and/or its respective suppliers make no representations about the suitability, reliability, availability, timeliness, lack of viruses or other harmful components and accuracy of the contact, software, products, and related graphics contained within the Yussel's Place web site for any purpose. All such content, software, products, and related graphics are provided as is without warranty of any kind. Yussel's Place and/or its respective suppliers hereby disclaim all warranties and conditions with regard to the content, software, products, and related graphics, including all implied warranties and conditions of merchantability, fitness for a particular purpose, workmanlike effort, title and non-infringement. Yussel's Place makes no representations or warranties that the content, software, products and related graphics on the Yussel's Place web site are appropriate or available for delivery in locations other than in the United States. Those who choose to access the Yussel's Place web site from locations outside of the United States do so on their own initiative and are responsible for compliance with local laws, if and to the extent that local laws are applicable.

You specifically agree that Yussel's Place shall not be responsible for unauthorized access to or alteration of your transmissions or data, any material or data sent or received or not sent or received, or any transactions entered into through the Yussel's Place web site. You specifically agree that Yussel's Place is not responsible or liable for any threatening, defamatory, obscene, offensive or illegal content or conduct of any other party or any infringement of another's rights, including intellectual property rights. You specifically agree that Yussel's Place is not responsible for any content sent using and/or included in the Yussel's Place web site by any third party.

Yussel's Place liability for direct damages shall not exceed under any circumstances, the amount paid to Yussel's Place for any particular product purchased from the Yussel's Place web site.

In no event shall Yussel's Place and/or its suppliers be liable for any indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Yussel's Place web site, with the delay or inability to use the Yussel's Place web site or related services, the provision of or failure to provide services, or for any content, software, products, and related graphics obtained through the Yussel's Place web site, or otherwise arising out of the use of the Yussel's Place web site, whether based on contract, tort, negligence, strict liability or otherwise even if Yussel's Place or any of its suppliers has been advised of the possibility of damages. Because some states/jurisdictions do not allow the exclusion or limitation of liability for direct, consequential or incidental damages, the above limitation may not apply to you. If you are dissatisfied with any portion of the Yussel's Place web site, or with any of these terms and conditions, your sole and exclusive remedy is to discontinue using the Yussel's Place web site.

Copying or reproduction of the content or images to any other server or location for further reproduction or distribution is expressly prohibited.

You agree to indemnify Masoret Judaica, Inc., its shareholders, directors, officers, employees, agents, distributors, and vendors against any and all third-party claims, demands, liabilities, costs or expenses, including reasonable attorney's fees, resulting from your breach of any of these terms and conditions.
Returns & Replacements
We will try our best to keep you happy. You may return any item, except personalized or custom ordered items. Any returned item must be accompanied by either a Yussel's Place gift voucher or the invoice/store receipt included in your shipment. However, all returns are for exchange or store credit only. Customer is responsible for any related return shipping charges. If the error is Yussel's Place (i.e. we have sent the wrong product), we will of course, pay for the shipping charges. Yussel's Place assumes the responsibility for shipping to the address it was given in the order. Additional handling charges are not included and are the responsibility of the customer.
Ordering
Yussel's Place strives to maintain a consistent selection of products and to maintain the availability of such products. However, Yussel's Place may change the range and type of products offered for sale on the Yussel's Place web site and/or limit quantities of available product at Yussel's Place own discretion and without any obligation to provide advance notice. The content and product descriptions included in or available through the Yussel's Place web site may include inaccuracies or typographical errors. Changes are periodically made to the Yussel's Place web site and to the content therein. Yussel's Place and/or its respective suppliers may make improvements and/or changes to the Yussel's Place web site at any time. Prices are subject to change, and Yussel's Place will make every effort to contact you with a price change prior to shipping merchandise.

Yussel's Place attempts in good faith, to be as accurate as possible with product descriptions. However, Yussel's Place does not warrant that product descriptions are accurate, complete, reliable, current, or error-free. If a product offered by Yussel's Place is not as described, your sole remedy is to return the product as set forth by the Yussel's Place web site.
Payment, Pricing & Promotions
 Currently Yussel's Place web site accepts Visa, Mastercard, American Express and Discover credit cards through Authorize.net.,a secure processer.  Yussel's Place SSL Certificate is on file and a copy will be provided if requested in writting. Money orders may be sent to our New York address (30A Merrick Avenue, Merrick, NY 11566) for purchase payment.
If you have any questions regarding payment, please contact us .
Prices may change without notification.